Restoration Services in Chapel Hill, NC

Restoring Homes and Businesses Across Chapel Hill, One Property at a Time

Chapel Hill is a town built around a university that’s older than the country itself, and much of that history sits directly inside a floodplain most residents don’t think about until water is already in their living room. Nearly 150 acres of the UNC campus, along with the Franklin and Rosemary Street downtown corridor, fall within the Bolin Creek watershed, a roughly 12-square-mile drainage area that covers about half its footprint inside town limits. Bolin Creek itself feeds into Jordan Lake as part of the larger Cape Fear River basin, and it’s carried an impaired waterway designation from the NC Department of Environmental Quality for more than two decades, a sign of drainage and water quality issues that have been building for a long time.

That history became painfully real in July 2025, when the remnants of Tropical Storm Chantal dumped rain across the region and sent Bolin Creek surging 10.36 feet at the Village Drive stream gauge. The result was flash flooding severe enough to trigger over 50 water rescues at apartment complexes including Camelot Village, Airport Gardens, Bolinwood Condominiums, and Booker Creek Townhouse Apartments. Eastgate Crossing took on 5 to 6 feet of water in its retail spaces, worse than what the corridor saw during Hurricane Florence back in 2018, when flooding there also damaged stores and greenways and eroded a nearby coal ash pile along the Bolin Creek Greenway. For residents displaced by events like these, water damage restoration and contents restoration aren’t abstract services. They’re the difference between losing everything and getting back into a livable home.

Our Restoration Services

Water Damage

• Water Damage Restoration: As a full-service water damage restoration company in Chapel Hill, NC, we manage the entire process from extraction through final repair.
• Water Damage Repairs: From storm-damaged roofs to water-warped flooring, we repair the structural aftermath so your property looks and functions like it did before the damage.
• Water Removal: Fast extraction limits how far water spreads through walls, subfloors, and crawl spaces, particularly critical near Bolin Creek, where water levels can rise with little warning.
• Remodeling: When damage requires more than a patch job, our remodeling team handles flooring, painting, and full reconstructions as one coordinated project.
• Plumbing Leaks: We locate hidden leaks behind walls or under slabs, stop them, and repair everything they affected.
• Sewage Cleanup: Our certified technicians handle safe removal, sanitation, and restoration after any sewage backup.
• Contents Restoration: Furniture, documents, and personal belongings often survive water damage with the right approach, and we assess what can be saved.
• Appliance Leaks: A failed water heater or supply line can cause hours of unseen damage, and we address both the water damage and the source.
• Flood Damage Cleanup: Given Chapel Hill’s history with Bolin Creek flooding, from Hurricane Florence in 2018 to Tropical Storm Chantal in 2025, our flood cleanup process is built for fast-moving, high-volume water events.
• Storm Damage Restoration: From fallen limbs to wind and rain damage, we address both the immediate intrusion and any structural repairs a storm leaves behind.

Fire Damage

• Fire Damage Restoration: As a trusted fire damage restoration company in Chapel Hill, NC, we manage every phase from cleanup through rebuild.
• Fire Damage Repair: We assess and repair everything affected by heat, flame, and the water used to fight a fire.
• Smoke Cleaning: Our process targets both smoke odor and residue in fabric, drywall, and HVAC systems.

Mold Damage

• Mold Removal: Persistent moisture near creek-adjacent properties and older homes with aging ventilation creates ideal mold conditions, and our team identifies the source, removes affected material, and treats the space to stop regrowth.
• Duct Cleaning: We clean and inspect ductwork to help maintain healthy indoor air after water or mold damage.

Frequently Asked Questions

Can sewage backups near the Bolin Creek watershed be linked to the creek’s designation as an impaired waterway, or are they typically unrelated plumbing issues?

Bolin Creek’s impaired waterway designation reflects long-term water quality concerns tied to stormwater runoff and development within its watershed, which is a separate issue from most residential sewage backups. That said, properties near the creek can experience both problems around the same storm event, since heavy rain that raises creek levels can also overwhelm aging sewer lines nearby. If you’re dealing with a backup in a creek-adjacent property, it’s worth having both issues assessed together.

Does the Town of Chapel Hill require separate stormwater permits for properties being restored after flooding near Bolin Creek?

Stormwater and floodplain regulations in Chapel Hill can apply to certain rebuilding or renovation work near the creek, particularly for properties within mapped flood zones. Permit requirements vary depending on the scope of repair, so it’s worth checking with the town’s planning department before major reconstruction begins. Our team can help identify when a project may need that kind of review.

Are homes in older Chapel Hill neighborhoods near Franklin Street more likely to have outdated electrical systems that increase fire risk?

Many homes in Chapel Hill’s historic neighborhoods, including areas near Franklin Street, Gimghoul, and Cameron Park, were built decades before modern electrical codes existed. Original wiring and outdated panels in these homes can carry a higher fire risk than newer construction, especially if the systems haven’t been updated. A professional inspection is the best way to understand where a specific property stands.

Schedule Your Services Today!

Whether Bolin Creek has pushed water into your home, a fallen limb has damaged your roof, or you’re dealing with fire or mold damage, United Water Restoration Group of Raleigh is ready to help. Our restoration company in Chapel Hill, NC, is backed by certified IICRC technicians, a team bringing 15 years of combined industry experience, and an A- BBB rating built on real results in the area, from homes and communities in Raleigh, Cary, and Durham. We work with all insurance providers, offer financing options, and document every step to keep the process transparent from start to finish.