Who We Are
United Water Restoration Group of Raleigh provides water, fire, mold remediation, and other restoration services to residential and commercial customers in Raleigh, North Carolina and surrounding areas. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
What Personal Data We Collect and Why
Contact Forms
When you complete a contact form, we collect your name, email address, phone number, and any additional details you provide. This information is used solely to respond to your inquiries and improve our services.
Cookies
- Login Cookies: When you log in, we set temporary cookies to manage your session. These cookies do not store personal data and are discarded when you close your browser.
- Editor Cookies: If you edit or publish content, a cookie indicating the post ID is saved and expires after one day.
Embedded Content
Our website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website directly. These websites may collect data, use cookies, and track your interactions according to their policies.
Analytics
We use analytics tools to understand user behavior and improve our website. These tools collect anonymized data about your visits, such as browser type, pages visited, and time spent on the site.
Who We Share Your Data With
We do not share your personal data with other companies. Visitor data may be processed through an automated spam detection service to ensure the security of our site.
How Long We Retain Your Data
For users who provide personal information via contact forms, we retain the data indefinitely for follow-up and service improvement purposes.
Your Rights Over Your Data
You may request that we delete any personal data we hold about you, except for information we are required to retain for legal, administrative, or security purposes.
To request deletion, please get in touch with us at dvenditti@unitedwrg.com.
Where We Send Your Data
Visitor data may be processed through an automated spam detection service to ensure the security of our site.
SMS Communication and Consent
If you opt-in to receive SMS updates, you consent to:
- Receive transactional and promotional messages related to United Water Restoration Group of Raleigh.
- Text message and data rates may apply.
You can opt-out of SMS communication anytime by replying “STOP” to any message you receive or contacting us directly.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Revisions will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
United Water Restoration Group of Raleigh
2650 Discovery Drive Suite #106 Raleigh, NC 27616
(984) 369-2052
dvenditti@unitedwrg.com